guarantee

This is interesting / cool:

I like the idea, and there is definitely going to be such a small number of people who take advantage of it according to studies.

Keanu-Woah0:30 – She sent her dead gunsmith husband’s USED tools back, and received a refund?  I’m sorry that she lost her husband, but widow or not that seems like a dickish move.  He made his living off those tools, and obviously got his money’s worth.  Much respect to Brownells for having such a policy. I wish I could buy a Ferrari tomorrow, and a couple years from now when the new body style comes out be like “Meh I’m over this one so I’m returning it.”

Here is their exact return policy:

Brownells guarantees 100% satisfaction on every item you purchase. If you buy a product from Brownells and decide you don’t need it, don’t want it, or just don’t like it, we’ll take it back any time; no questions asked. We guarantee your satisfaction 100% forever.

Thoughts?  Pretty awesome right?

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